Nusuk, Explained: The App Your Umrah Now Runs On
Umrah went digital. Visas, permits and Rawdah slots all live in one Saudi government app now — here's which parts are yours to do, which parts we do for you, and the rules that quietly changed.
HTG Travels Desk
If you did Umrah a few years ago, forget the apps you used back then. Almost everything — the visa, the permits, the prayer slots — now runs through one official platform: Nusuk, run by the Saudi Ministry of Hajj and Umrah. The old Eatmarna app folded into it. One app, whole journey.
01 /Who does what
- We issue your Umrah visa through the licensed side of the platform — you don't apply for it yourself anywhere.
- You install the Nusuk app, sign in with your visa details, and your permits and appointments appear there.
- Anything that needs a booking — Rawdah visits, busy-season Umrah permits — is booked inside the app, as a QR code.
“The app doesn't replace your agent. It's where the government's half of the paperwork lives — we still handle the rest of the file.”
02 /The rules that quietly changed
- The Umrah visa now lets you travel anywhere in the Kingdom — Jeddah, Riyadh, the coast — not just the holy cities like the old rules.
- Visa validity runs up to ninety days, which is why the entry date on your file matters more than people think.
- Rawdah (Riyadh al-Jannah) visits in Madinah need their own permit with separate slots for men and women — peak season slots go within hours.
03 /Do this before you fly
- Install Nusuk and complete your profile before departure — airport Wi-Fi is the wrong place to discover a verification problem.
- Book Rawdah permits the day your visa is active, not the week you travel.
- Keep the app logged in for the whole trip; permit checks happen at the gates, not at the hotel.
HTG Travels Desk